Almost all goods listed have been previously used due to their vintage nature. Any faults and defects would be explicitly stated in the appropriate section. As such, it should not be expected that the items would be in pristine or brand new condition.
At the moment, we accept debit and credit card payments, direct bank transfer transactions and cash on pickup. For debit/credit card payments, we use Stripe to accept payments – no registration is required and it is certified as PCI Level 1 Service Provider. We also offer direct bank transfer transactions which are also safe and fast. Cash on collection can be organised at a mutually convenient time.
The payment should be made within 2 calendar days of purchase. If the payment is not received after such period, we reserve the right to cancel the order and relist the typewriter.
We can allow for payment/collection at a later date, although we should be notified beforehand and the time span should be in a reasonable range (within 30 days).
For UK deliveries, we use a range of couriers, including but not limited to UPS, FedEx, Parcel Force, DHL, DPD, which includes a tracking service for reliable assurance of delivery within 2-3 working days on average (within the UK).
Local collection can be arranged and is encouraged. In such case, cash payment is welcome.
Most items are dispatched the following working day after the payment has cleared.
Please note that the dispatch and delivery time may take longer during the holiday season and/or if a query has been raised to the customer.
We always try to package our goods in a secure way. However in a minority of cases, they can get damaged in the delivery process. If that was to occur, it is possible to achieve financial compensation up to the full price of the good. We are not responsible for the actions of the courier(s) nor do we take responsibility for any damage sustained to the good(s) in the delivery process.
We are not responsible for additional charges during the delivery phase, which includes customs expenses, special delivery arrangements and others.
At the moment, we ship to most regions around the world, including Europe, North America, Asia, Australia and New Zealand, Middle East, Africa and South America.
If you have any specific delivery concerns or requests, feel free to reach out.
If you are not pleased with the item, we have 14 calendar days returns policy. The customer is responsible for the return shipping to later provided address. Once we receive the item and it is in the condition in which we sent it out, the customer is entitled to full price refund (excluding the handling and shipping costs as we we cannot refund those costs).
If the returned good is not in the condition we had previously, the costumer will only be entitled to partial compensation on the price (excluding the handling and shipping costs i.e. we cannot refund those costs).
Photos and description
Photos and descriptions are provided for each item for sale. Please read the details in order to avoid confusion. We specify any defects in the typewriter’s description.
Photos are only used for your reference. In minority of cases, the typewriter might have slight variations to what the photos present i.e. different keys on the keyboard, colour ribbon, design, case and other small variations.
Unauthorised distribution of our images, descriptions, logos, brochures, text and other digital materials is strictly prohibited. Any infringement of London Typewriter’s copyright will be pursued by legal action.